We collect the least we can. We don't sell any of it. We never share your data for marketing, ever — and we delete what we don't need.
Vital Check-In ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use Vital Check-In (the "App"). By using the App, you agree to the practices described here. If you do not agree, please do not use the App.
We collect the following types of information when you use the App:
Account information. When you create an account, we collect your email address, username, and a hashed version of your password. For SMS features, we also collect and verify your mobile phone number.
Message data. To provide messaging services, we collect data you input — such as message content, scheduled send times (send_at), recipient details, and metadata such as your probation level or sent status.
Usage data. We may collect technical information about your use of the App, such as IP address, device type, operating system, and timestamps of activity.
No third-party data. We do not collect or integrate data from third-party sources about you.
We use your information solely to:
No sharing with third parties. We do not sell, trade, rent, or share your personal information or message data with any third parties for marketing, advertising, or other purposes, except as described below.
Legal requirements. We may disclose your information if required by law, court order, or government regulation, or to protect the rights, safety, or property of the Company or others.
Service providers. We use trusted service providers (such as hosting providers and SMS carriers) to process data on our behalf, but only under strict confidentiality agreements and solely to operate the App.
Storage. Your data is stored securely on servers located in the United States. Message data (such as send_at and probation_level) is retained only as long as necessary to provide the Services or as required by law.
Security. We implement industry-standard measures (encryption, access controls, audit logging) to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.
Retention. Account and message data are retained until you delete your account or as needed to fulfill the App's purpose, after which they are securely deleted.
Access and correction. You may access or update your account information via the App's settings.
Deletion. You can request deletion of your account and associated data by contacting us at support@vitalcheckin.com. We will comply unless retention is legally required.
Opt-out. If we send communications (e.g., service updates), you can opt out via the provided unsubscribe link or by contacting us.
The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn such data has been collected, we will delete it promptly.
The App is operated from the United States of America and is currently available in the United States and Canada. If you use the App from outside these regions, your data will be transferred to and stored in the United States. By using the App, you consent to this transfer.
The App may contain links to third-party websites or services. We are not responsible for their privacy practices. Review their policies before providing information.
We may update this Privacy Policy from time to time. Changes will be posted here with an updated "Last Updated" date. Continued use of the App after changes constitutes acceptance of the revised policy.
If you have questions, concerns, or requests regarding your privacy or this policy, contact us at support@vitalcheckin.com.
We do not use cookies for tracking purposes.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features will be disabled that make your site experience more efficient and some of our services will not function properly.
The Fair Information Practices Principles form the backbone of privacy law in the United States, and the concepts they include have played a significant role in the development of data-protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
Data breach notification. In order to be in line with Fair Information Practices, should a data breach occur, we will take the following responsive action:
Individual redress principle. We agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
To be in accordance with CAN-SPAM, we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us at support@vitalcheckin.com and we will promptly remove you from all correspondence.
Your mobile phone number and any consent you provide to receive SMS/text messages from Vital Check-In will never be shared with or sold to third parties or affiliates for marketing or promotional purposes. Your opt-in data, including your phone number and consent status, is used solely for the purpose of delivering the services you have requested from Vital Check-In.
Message frequency varies based on your account settings and scheduled check-ins. Standard message and data rates may apply depending on your mobile carrier and plan.
You may opt out of receiving SMS/text messages at any time using any of the following methods:
After opting out, you will receive a one-time confirmation message acknowledging your request. You will not receive any further SMS messages unless you re-subscribe.
If you experience any issues with our SMS messaging service or have questions about your text message subscription, text HELP for assistance. You may also contact us directly at 808.270.8772 or via email at support@vitalcheckin.com for support.
Our SMS service is compatible with most major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.
When you opt in to receive SMS messages, we collect your mobile phone number and your consent preferences. We may also collect metadata related to message delivery (such as timestamps and delivery status) to ensure reliable service. This data is processed in accordance with the data-protection practices described in this Privacy Policy and is never shared with third parties for marketing purposes.